Frequently Asked Questions


How long will it take to get my orders?

  • Your pet portraits will be delivered via email within 48 hours of placing your order. We strive to deliver swift and enchanting creations to cherish.

Where is your company located?

  • PawTraitsStudio™ is proudly located in the United States, bringing the magic of AI-crafted pet portraits to homes across the nation.

How do I submit my pet's photo?

  • Uploading your pet's photo is simple! Click "Upload Photo" section (just above ADD TO CART).

Is the AI-generated art printable?

  • Absolutely! Your pet's art can be easily downloaded and printed in high resolution, allowing you to showcase it in various ways, from frames to personalized gifts.

How can I pay?

  • We accept major credit cards, including Visa, MasterCard, American Express, Discover and PayPal, to ensure a convenient and secure shopping experience.